Notice
of Health Information privacy practices of the Shelby County Health Department
This
notice describes how health information
about you may be used and disclosed and how you can get access to this
information. Please read carefully.
Understanding
Your Health Record/Information
We understand that health information about you and your healthcare is personal. We are committed to protecting health information about you. We will create a record of the care and services you receive from us. We do so to provide you with quality care and to comply with any legal or regulatory requirements.
This
notice applies to all of the records generated or received by Shelby County
Health Department, whether we documented the health information, or another
doctor forward it to us. This notice will tell you the ways in which we may use
or disclose health information about you. This notice describes your rights to
the health information we keep about you, and describe certain obligations we
have regarding the use and disclosure of your health information.
Our
pledge regarding your health information is backed up by Federal law. The
privacy and security provisions of the Health Insurance Portability and
Accountability Act (“HIPAA”) require us to:
How we may use and disclose health information about you
The following categories describe different ways that we may use or disclose health information about you. Unless otherwise noted each of these uses and disclosures may be made without your permission. For each category of use or disclosure, we will explain what we mean and give some examples. Not every use or disclosure in a category will be listed. However, unless we ask for a separate authorization, all of the ways we are permitted to use and disclose information will fall within one of the categories.
For Treatment. We may use health information about you to
provide you with healthcare treatment and services. We may disclose health
information about you to doctors, nurses technicians, health students,
volunteers or other personnel who are involved in taking care of you. They may
work at our offices, at a hospital if you are hospitalized under our
supervision, or at another doctor’s office, lab pharmacy, or other healthcare
provider to whom we may refer you for consultation, to take x-rays, to perform
lab tests, to have prescriptions filled, or for other treatment purposes. For
example, a doctor treating you may need to know if you have diabetes because
diabetes may slow the healing process. We may provide that information to a physician
treating you in another institution.
For Payment. We may use or disclose health information about you that the treatment and services you receive from us may be billed to and payment collected from you, an insurance company, a state Medicaid agency or a third party. For example, we may need to give your health insurance plan information about your office visit so your health plan will pay us or reimburse you for the visit. Alternatively, we may need to give your health information to the state Medicaid agency so that we may be reimbursed for providing services to you. In some instances, we may need to tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.
For Healthcare Operations. We may use and disclose health information about you for operations of our healthcare practice. These uses and disclosures are necessary to run our practice and make sure that all of our clients receive quality care. For example, we may use health information to review our treatment and services an to evaluate the performance of our staff in caring for you. We may also combine health information about many clients to decide what additional services we should offer, what services are not needed, whether certain new treatments are effective, or to compare how we are doing with others and to see where we can make improvements. We may remove information that identifies you from this set of health information so others may use it to study healthcare delivery without learning who our specific clients are.
Appointment reminders.
We may use and disclose health information to contact you as a reminder that you have an appointment. Please let us know if you do not wish to have us contact you concerning your appointment, or if you wish to have us use a different telephone number or address to contact you for this purpose.
Research. There may be situations where we want to use and disclose health information about you for research purposes. For example, a research project may involve comparing the efficacy of one medication over another. For any research project that uses your health information, we will obtain authorization from you. A waiver of authorization will be based upon assurances that the researchers will adequately protect your health information.
As Required by Law: We will disclose health information about you when required to do so by federal, state, or local law.
To Avert a Serious Threat to Health or Safety: We
may use or disclose health information
about you when necessary to prevent a serious threat to your health and safety
or the health and safety of the public or another person. Any
disclosure, however, would only be to someone able to help prevent the
threat.
Military and Veterans: If you are a member
of the armed forces or are separated/discharged from military services, we may
release health information about you as required by military command
authorities or the Dept. of Veterans Affairs as may be applicable. We may also
release health information about foreign military personnel to the appropriate
foreign military authorities.
Workers’ Compensation: information about you
for workers’ compensation or similar programs. These We may release health
programs provide benefits for work-related injuries or illness.
Public Health Risks: We may disclose health information about you for public health activities. These activities generally include the following:
· To prevent or control disease, injury or disability;
· To report births and deaths;
· To report child abuse or neglect;
·
To report reactions to medications or problems
with products;
· To notify people of recalls of products they may be using;
· To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition;
· To notify the appropriate government authority if we believe a client has been the victim of abuse, neglect, or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.
Health Oversight Activities: We may disclose health information to a health oversight agency for activities authorized by law. These oversight activities include, for example audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.
Lawsuits and Disputes: If you are
involved in a lawsuit or dispute, we may disclose health information about you
in response to an order issued by a court or administrative tribunal.
We may disclose health information about you in response to a subpoena,
discovery request, or other lawful process by someone else involved in the
dispute, but only after efforts have been made to tell you about the request
and you have time to obtain an order protecting the information requested.
Law Enforcement: We may release health information if asked to do so by a law enforcement official:
· In response to a court order subpoena, warrant, summons or similar process;
· To identify or locate a suspect, fugitive, material witness, or missing persons;
· If you are the victim of a crime and we are unable to obtain you consent;
· About a death we believe may be the result of criminal conduct;
· In an instance of criminal conduct at our facility; and
· In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description, or location of the person who committed the crime.
Such releases of information will be made only after
efforts have been make to tell you about the request and you have time to
obtain an order protecting the information requested.
Coroners, Health Examiners and Funeral Director.
We may release health information to a coroner or health examiner. This may
be necessary, for example, to identify a deceased person or determine the cause
of death. We may also release health information about clients to funeral
directors as necessary to carry out their duties.
Inmates. If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release health information about you to the correctional institution or law enforcement official. This release would be necessary: (1) for the institution to provide you with healthcare; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.
YOUR RIGHTS REGARDING HEALTH INFORMATION ABOUT YOU:
You have the following rights regarding health information we maintain about you:
Right to Inspect and Copy: You have certain rights to inspect and copy health information that may be used to make decisions about your care. Usually, this includes health and billing records. This does not include psychotherapy notes. To inspect and copy health information that may be used to make decisions about you, you must submit your request in writing on a form provided by us to: “The Privacy Official at Shelby County Health Department.” If you request a copy of your health information, we may charge a fee for the costs of locating, coping, mailing or other supplies and services associated with your request.
We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to health information, you may in certain instances request that the denial be reviewed. Another licensed healthcare professional chosen by our practice will review your request and the denial. The person conducting the review will not be the person who denied your initial request. We will comply with the outcome of the review.
Right to Amend: If you feel that health information we have about you incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as we keep the information. To request an amendment, your request must be in writing on a form provided by us and submitted to: “The Privacy Official at Shelby County Health Department.”
We may deny your request for an amendment if it is not the form provided by us and does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:
· Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;
· Is not part of the health information kept by or for the Health Department;
· Is not part of the information which you would be permitted to inspect and copy; or
· Is accurate and complete.
Any amendment we make to your health information will be disclosed to those with whom we disclose information as previously specified.
Right to an Accounting of Disclosures: You have the right to request a list (accounting) of any disclosures of your health information we have made, except for uses and disclosures for treatment, payment, and health care operations, as previously described.
To request this list of disclosures, you must submit your
request on a form that we will provide to you. Your request must state a time
period that may not be longer than six years and may not include dates before
Right to Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or health care operations. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for your care. For example, you could ask that access to your health information be denied to a particular member of our workforce who is known to you personally.
While we will try to accommodate your request for restrictions, we are not required to do so if it not feasible for us to ensure our compliance with law or we believe it will negatively impact the care we may provide you. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request a restriction, you must make your request on a form that we will provide you. In your request, you must tell us what information you want to limit and to whom you want the limits to apply.
Right to Request Confidential Communications:
You have the right to request that we communicate with you about health matters in a certain manner or at a certain location. For example, you can ask that we only contact you at work or by mail to a post office box. During our intake process, we will ask you how you wish to receive communications about your health care or for any other instructions on notifying you about your health information. We will accommodate all reasonable request.
Right to a Paper Copy of This Notice. You have the right to obtain a paper copy of this notice at any time upon request. You may obtain a copy of this notice at our website: www.shelbycountyhealthdept.org.
MINORS AND PERSONS WITH GUARDIANS
Minors have all the rights outlined in this Notice with respect to health information relating to reproductive healthcare and in emergency situations or when law requires reporting of abuse and neglect. If you are a minor or a person with guardian obtaining healthcare that if not related to reproductive health, your parent or legal guardian may have the right to access your medical record and make certain decisions regarding the uses and disclosures of your health information.
CHANGES TO THIS NOTICE
We reserve the rights to change this Notice. We reserve the right to make the revised or changed Notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice in our facility. The Notice contains the effective date on the first page. In addition, each time you register for treatment or healthcare services, we will |offer or show| you a copy of the current Notice in effect.
COMPLAINTS
If you believe your privacy rights have been violated, you
may file a complaint with us or with the Secretary of the Department of Health
and Human Services. To file a complaint with us, contact: “The Privacy Officer
at the Shelby County Health Department”. All complaints must be submitted in
writing. You will not be penalized for filing a complaint.
OTHER USES OF HEALTH INFORMATION
Other uses and disclosures of health information not covered by this Notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose health information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose health information about you for reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain the records of the care that we provided to you.